With each new IBM-distributed software license you acquire— including Term Licenses —you get affordable, renewable IBM Software Subscription and Support.
A comprehensive product upgrade and Technical Support solution, IBM Software Subscription and Support, available through IBM Passport Advantage® and Passport Advantage Express, delivers:
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Software Updates: Get the latest updates, new features, and available solutions. Problem Resolution: Receive assistance from technical support engineers via CHAT, email or telephone. Proactive Communication: Receive notifications about new software versions and patches. Defined Response Time Objectives: Know when to expect an initial response to an incident. The next-generation Hewlett Packard Enterprise support portal for business, enterprise, and IT users. Search the knowledge base, download drivers and patches, submit tickets and learn from expert users in forums. Intel Treiber- und Support Assistent Software Guten Tag Ich kann den neusten Intel HD Graphics Treiber nicht installieren, weil bei meinem Asus AIO-PC ein angepasster Grafik-Treiber inatalliert/notwendig ist.
- download access to fixes, feature packs, new releases and new versions of your licensed software —via Passport Advantage Online.
- product upgrades ensure that you can take advantage of performance, security, usability and innovative technology built into the software you already own
- support—when, where, and how you choose
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IBM Support provides your Support and IT teams with answers to deployment, migration, troubleshooting and code questions, access to Knowledge Centers and Redbooks and access to the IBM Support Community to download fixes and open cases.
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rapid response to severity 1 technical support issues day or night
Capitalize on innovation with product upgrades:
Use your S&S benefits to reduce your software acquisition expenses and maximize return on your software investments.
- Subscribe to eNotifications: based on the product preference settings you configure within Passport Advantage Online
Extend and empower your developers and technical staff:
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Start with IBM Support —a single integrated interface @ ibm.com/support
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- Subscribe to Support notifications: mapped to your support preferences
- Bookmark Fix Central
- Make sure your Site Technical Contact registers for access to the IBM Support Community